Fox Warranty

FOX WARRANTY

Volpe Wardrobes Pty Ltd T/A Fox Wardrobes provides the following limited warranties to the original purchaser of Fox Wardrobes system products.

10 YEAR WARRANTY:

Fox warrants that it will, at its option, repair or replace any cabinets, hinges and drawer runners, handles, doors and panels or laminate benchtops that suffer a failure due to a defect in the materials or manufacturing process within 10 years from the date of purchase.

The Standard 10 year warranty does not apply to a product’s finish achieved, including any colour or shade selected and/or applied, by the customer and/or any third party.

GENERAL TERMS:

Warranties apply only to the original purchaser for products that are used for normal domestic use. The warranties do not apply to products used for commercial purposes. The above warranties do not cover defects caused by, but not limited to, any of the following:

  • Accident, maltreatment, neglect, improper handling or failure to follow the supplied care directs;
  • Exposure to direct heat or excessive moisture; and
  • Alterations, modifications, repair or use of the product which is inconsistent with the supplied product instructions.

HOW TO CLAIM

To make a claim under this express warranty, you must be able to prove when you purchased the product. The easiest way to do this is through your original proof of purchase (invoice, receipt etc). To make a claim against this manufacturer’s warranty you must contact Fox during the applicable warranty period:

By telephone: 02 9971 8802

OR MAIL TO:
FOX WARDROBES
6/7 JUBILEE AVE,
WARRIEWOOD NSW 2102.

HOW FOX WILL FULFIL WARRANTY CLAIMS:

Fox will honour all valid claims made under this manufacturer’s warranty by either repairing or replacing (at Fox’s option) the defective product. For claims under this manufactures warranty DIY will not be responsible for removal, installation, reinstallation, setup or any other costs associated with a claim.

OTHER RIGHTS:

The benefits given by this express warranty are additional to other rights and remedies that you may have under law. Our goods come with guarantees that cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repairs or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Fox Wardrobe Company Values


CUSTOMER

It’s our mission to provide an OUTSTANDING level of service and quality for our customers with an ABSOLUTE FOCUS on delivering smart and affordable wardrobe solutions.

THE RESULTS

We do what we say we are going to do and are committed to delivering OUTSTANDING results every time creating RAVING FAN customers.

EMPLOYEES

It’s a MUST to empower our employees.to deliver OUTSTANDING results and UNSTOPPABLE growth for themselves personally and for the business.

INNOVATION

We strive for constant OUTSTANDING innovation in design, technology and are COMMITTED to AMAZING levels of performance.

SAFETY

Honesty, integrity and safety of all stakeholders is an ABSOLUTE FOCUS of the company.

Fox Wardrobes

Are you renovating your home?

Book an appointment with one of our wardrobe design specialists for a FREE MEASURE & QUOTE

Call 02 9971 8802

FOX ONLY USES TRUSTED BRANDS

Hafele
Ullrich
Blum
Viridian
Polytec
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